If you have read the README and haven't found the answer to your issues please contact us using the nic.funet.fi contact form. If you can't figure out the right recipient then NIC.FUNET.FI coordinator will answer all questions sooner or later. For urgent problems concerning the operation or current content you may get faster answer from the system administrators especially during holidays. We do use automatic monitoring for basic services so in case of outages please do retry after a while in case the issue is already resolved. More complex, especially content related, issues we might not automatically detect so please report them with as much details on what and when if possible and do leave your contact information.
In case that should work for you then you can contact the Funet NOC. You can also use finnish or swedish