Feedback: Information in Log Files

Support knowledgebase (fb_loginfo)
Applies to

SuSE Linux: All versions

Situation

You have detected a bug in SuSE Linux and want to submit a bug description to us along with some information about what happened on the system at that time.

Background

Both the kernel and numerous system services (the daemons) periodically log the system status or specific incidents in log files. These log files make it possible to determine what the system status was at a particular time or to troubleshoot bugs or malfunctions. Log files are usually stored in /var/log.

Procedure

We will first list the most relevant log files then describe how to send these files to us. Several log files can be compressed and collected in a single file with
tar cvfz /tmp/logs.tgz /var/log/messages /var/log/y2log
If you cannot e-mail from Linux on the current machine, please copy the file to a floppy disk with

mcopy /tmp/logs.tgz a:
Now you can also send this file from a different computer or operating system.
Keywords: INFORMATION, DATA, LOGFILES, LOG FILES, FEEDBACK, BUGS, REPORTING

Categories: Hardware

SDB-fb_loginfo, Copyright SuSE Linux AG, Nürnberg, Germany - Version: 30. Apr 2002
SuSE Linux AG - Last generated: 13. Mai 2002 by ip (sdb_gen 1.40.0)