Date: Thu, 26 Sep 91 23:38:00 PDT From: djcl@bnw.debe.fl.us (Dave Leibold) Subject: TOLL-FREE/TOLLED LIST -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Toll-free, local rated and specialty toll services 23 September 1991 -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= The following indicates access codes and numbers used within various countries for toll-free and special paid services. The dialing codes shown represent how they would be dialed within the country involved. Generally, it is not possible to access another country's domestic toll-free or specialty network directly. Where an international access is available, it is normally done by using the domestic services which then forward the call to the destination country. Where possible, the number of digits has been indicated with 'n' (a number from 2 to 8) or 'x' (any number). An ellipsis (...) indicates that there are a variable number of extra digits, or possibly a conflict in the reports of numbers of digits used. -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Toll-free or equivalent local charge services -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= ================= A u s t r a l i a ================= 008 xxx xxx (that is how Telecom recomends it be written to differentiate it from STD area codes which are written with area codes (0x) thru (0xxx) and numbers n xxxx through nxx xxxx. 0014 ttt xxx xxx International Toll free access from Australia (ttt is reported as "800" or other toll-free access code; or, ttt may not be present at all) 13xxxx Allows businesses to advertise a single number nationally and have the call terminate at the nearest or appropriate central office. Cost: one unit / local call rate (courtesy of david@cs.uow.edu.au) Brendan Jones: "... I have dialled international toll free to the USA (Fred Pryor Seminars) and I dialled verbatim: 0014 800 125 385." (Canada Direct uses 0014 881 150 - djcl) ============= A u s t r i a ============= 0660 xxx (charged as local call, I don't know if there are also longer numbers) - Wolfi Slany ============= B e l g i u m ============= 11 xxxx ============= D e n m a r k ============= 800 xxxxx 8001 xxxx (charged as local call) ============= F i n l a n d ============= 9800 xxxxx (...) PTT as local service provider 0800 xxxxx (...) Private phone company as local service provider Kauto Huopio: "(I _think_ that 0800 numbers are only for the local calling area." haa: "...but many service givers have more [digits than 5] in theis mnemonics)." (haa also mentions 9800 costs the same as a local call (dialable from all areas in Finland) while 0800 are truly toll-free and dialable from all private telco areas) =========== F r a n c e =========== 05 xxxxxx (Numero Vert) [note: this is outside area code 1, so from Paris 16 05...] 05 19 xx xx these numbers terminate outside France 36 63 xx xx Local call rate (Numero Azur) Allan G. Schrum: "`11' is computer directory information (Minitel) `12' is voice directory information (equivalent to 411)" =========================== G e r m a n y ( w e s t ) =========================== 0130 xxxx (...xx) Mickey Ferguson: "I was over in Germany for three months, and the number is 0130-... To use ATT, it is 0130-0010, and U.S. Sprint is 0130-0013 (easy to remember :) For general toll-free number listings, pick up a copy of the International Herald newspaper (I think it is available in the US as well as most places internationally) and in the sports section is usually an ATT add for dialing the US from various countries. Of course, chop off the exchange and only use the "area code" number." ================= H o n g K o n g ================= 008 xxxx seems to be used for "home direct" services according to a recent Hong Kong directory - djcl ============= I r e l a n d ============= 1800 xxxxxx 1850 xxxxxx (local rate) =========== I s r a e l =========== 177 xxx xxxx ========= I t a l y ========= 1678 xxxxx (digits length subject to variance?) Paolo Bellutta: "It is 2 or 3 years since SIP (the italian telco) has introduced toll free numbers. In Italy they are called "numero verde" (= green number) and are introduced by the 1678 prefix. These numbers are dialled as 1678 + nnnnn, therefore green numbers are just 5 digits long. In Italy it is quite common to find phone numbers 4, 5, 6, 7 and even 8 digits long, therefore I suspect that sooner or later we'll see green numbers longer than 5 digits. These numbers are charged 1 unit (on a payphone that means 200 lire roughly equivalent to US$ 0.15, at home it is a bit less than that) from every place in Italy. I don't know whether these numbers are diallable from outside Italy, even because the 1678 prefix is a bit odd compared to the other prefixes (in fact our prefixes are more similar to the US area codes) which in Italy are dialled as 0... (again, you find 2, 3, and 4 digits long prefixes; Rome is 06, Milan is 02, the others have at least 3 digits). Prefixes are dialled without the leading 0 when calling from abroad. For example my phone number (office) is 0461 (prefix) 814417 (number) when dialed in Italy, but it is +39 (country code) 461 (prefix) 814417 (number) when dialed from abroad. Some of theese green numbers have restricted areas (that means that are available only in some areas), but at the moment, they are not reused in different areas as is the case for US 800 numbers." Colum Mylod: "I'm not 100% sure about the length of digits for Italy. One way to check these is to get a copy of an *international* edition of the weekly magazines like TIME, all ads and little contents. But they do goof up regularly, like printing Paris numbers as (01) xxxxxxxx when they mean (1) xxxxxxxx." ========= J a p a n ========= 0120 ... Domestic toll-free 0031 ... International toll-free 0039 xxx Home Country Direct =============== M a l a y s i a =============== 800 xxxx =========== M e x i c o =========== 91 800 xxxxx.... ===================== N e t h e r l a n d s ===================== 06-0xxx 06-0xxxxxx 06-4xx(x) Ralph Moonen: "06-0229111 = AT&T USA direct And also Sprint & MCI have operator services on 06-022xxxx Side note: It used to be possible to call 06-022xxxx to Denmark, and then use the CCITT no. 4 signalling system to phreak calls to anywhere in the world." Peter Knoppers: "06-11 This is the Dutch equivalent of 911, it is free when dialled from a phone company operated payphone, otherwise the charge is one unit, DFL 0.15, about US $ 0.08. There were discussions about making such calls free from any phone, but I haven't followed them recently. Calling a toll-free number from a payphone requires a deposit of one coin, which is returned after the call. The total length of the numbers varies from 4 to 10 digits. The dash indicates the secondary dial tone. It is not possible to reach 06 prefixed numbers from abroad." ===================== N e w Z e a l a n d ===================== 0800 xxx xxx clear@cavebbs.gen.nz: "That is through the state telco, Telecom New Zealand. Clear Communications, the recently started alternative LD carrier, does not offer a toll-free service as yet." When Clear offer one, it will more than likely be to the subscribers existing number (eg Dial toll free 050-04-654-3210) as they are not in control of number issue. 0800 is strictly Telecom at this stage." Ben Kinchant also mentions that some 0800 numbers connect to Australia. Also, the 0800 numbers are free from coin phones, residences, etc. ========================= N o r t h A m e r i c a ========================= 1 800 nxx xxxx Access to toll free numbers can vary according to region, state or country ie. not all 800 numbers are accessible to all regions The nxx prefix portion of the 800 number presently determines which long distance carrier or 800 service company will handle the call (and in some cases determine the geographical region) ========= S p a i n ========= 900 xxxxxx Michael Klein, BellSouth Telephone Operations: "(N.B. The number for ATT direct in Spain is 900-99-00-11. The payphones are all push-button but generate pulses. It takes forever to get connected.)" =========== S w e d e n =========== 020 xxxxxx (without dialtone after '020'). ===================== S w i t z e r l a n d ===================== 04605 xxxx (not toll-free but metered at lowest rate) 155 xx xx ("green number") [also a new one something like 122...] Jim Smithson: "Here in Switzerland there is nothing exactly equivalent to US 800 service. I see the PTT is now encouraging the use of "green numbers" beginning with 155. The direct marketing ads on TV often give the order number for Switzerland as a number such as 155 XX XX. The access number for MCI Call USA is for example 155 02 22. But there are two problems with this that I don't think MCI was aware of when they asked the PTT for "a toll free" number. 1. When calling from a model AZ44(older model) payphone All numbers which begin with a "1" are treated as "service" numbers and the payphone begins to sound a "cuckoo clock noise" once the 155 is entered. The "cuckoo clock noise" is to alert operators on the "service numbers" that the caller is using a payphone(fraud protection). This noise is quite a distraction when calling someone in the USA using MCI Call USA. This is one reason(not the biggest one) I cancelled my MCI Card. 2. The newer style TelcaStar phones are programmed to block the keypad after 3 digits are dialed of a "service number". It used to be that the only numbers beginning with "1" were "service numbers" and all "service numbers" were 3 digits. The PTT is aware of this problem and are said to be considering what instructions to give the manufacturer of the payphones. AT&T USA Direct has an access number of 046 05 00 11 This is not a free call, but the time is metered at the lowest rate. This number does not suffer the "cuckoo clock noise" problem." (Canada Direct uses 046 05 83 30 - djcl) =========================== U n i t e d K i n g d o m =========================== 0800 xxx xxx Toll-free 0345 xxx xxx Local rate Ian Phillipps : "A useful thing to point out is that if you take on one of these numbers, you are obliged to accept calls from anywhere in the UK, but can elect to have them routed to up to 12 different destinations depending on the originating region." -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Tolled/Specialty Pay services -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= ================= A u s t r a l i a ================= 0055 x yxxx where y=0-4,8 means the number is Australia wide (and costs more), y=5 means the number is only state wide, y=6,7,9 means the number is for the capital city only. ============= F i n l a n d ============= 9700 xxxxx PTT-operated 0700 xxxxx Private telco-operated haa: "cost ranging from about 0.5 USD to 5 USD per minute." =========== F r a n c e =========== 36 65 xx xx (5 message units each call for up to 140 seconds) Olivier Giffard: "These are for various information services as well as chat lines and so on." ============= I r e l a n d ============= 03000 nxxxx where n=1 or 2 (so far) Deryck Fay: "Charged at rate for calling Britain: 24p/36p/48p per minute depending on time of day [Note: 03 is the prefix for calling numbers in Britain from the Republic of Ireland. Codes of the form 00yx (where y=0 or 1) were formerly used to call certain areas in the Republic of Ireland from Britain: these are now used only from Northern Ireland. As long as this allocation remains, there can be no UK area codes of this form and thus 03 000 can be used. This code cannot be called from abroad, though an apparent glitch in the system means it can be dialled from Northern Ireland by dialling a particular area code and then "getting out" of that area.] ========= J a p a n ========= 0990 ... ===================== N e t h e r l a n d s ===================== 06-9 xx... 06-321 xx... 06-8 xx... (3 to 40ct/min) Peter Knoppers: "Other codes (such as 06-9) precede special tariff calls (similar to 900 in the US). The highest special rate is (currently) DFL 0.50 / minute." ===================== N e w Z e a l a n d ===================== 0900 xxxxx Ben Kinchant: "The 0900 service has only been round for about 2 years so there is not that much on it yet." ========================= N o r t h A m e r i c a ========================= 1 900 nxx xxxx (various rates, depending on provider) 1 (npa) 976 xxxx (in many area codes, connected through regional telco; in some areas, the call requires the area code where depending on the intra-area dialing used) (other exchange prefixes within area codes such as 540, 720 or 915 are used for other pay services such as group chat, other types of recorded messages, etc. These vary depending on the area code within North America, and not all regions in North America have these.) =========== S w e d e n =========== 071 x xxxxx Dan Sahlin: "The "900"-numbers in Sweden all start with 071. The charges are related to the next digit, as follows. code SEK/minute 0712xxxxx 3,65 0713xxxxx 4,90 0714xxxxx 6,90 0715xxxxx 9,90 0716xxxxx 12,50 0717xxxxx 15,30 0719xx varying fees, cannot be dialled directly but needs operator Numbers starting with 0713-0717 can only be dialled from phones connected to AXE exchanges. At present about half of all phones in Sweden connected to such exchanges. Another special toll number is domestic number information: 07975 (6,90 SEK/minute)." =========================== U n i t e d K i n g d o m =========================== 0077 xxx xxx rarely used 0836 4xx xxx (all other 0836 for mobile phones) 0839 xxx xxx Mercury services 0861 xxx xxx 0881 xxx xxx Mercury services 0898 xxx xxx BT services 0066 xxx xxx Deryck Fay: "0066 xxx xxx this is charged at roughly 1/4 the rate of the other six codes" "Only numbers of the form 0836 4xxxxx are premium rate: others in the 0836 sequence are cellular phones. However, *all* 0836 numbers can be called from Ireland, whereas the other premium rate codes are blocked." J. Philip Miller: "Rate seems to be uniform as 34p per minute cheap rate, 45p at all other times." Gordon Grant: "...I use Mercury as my LD carrier and their current price lists the following. 08:00-18:00 Other times Mon-Fri & Holidays 0881 - Mercury information services 33.04 21.70 0839 - Mercury information services 38.30 28.70 0898 - BT information services 39.00 29.44 It also lists 0836 as Mobile Telephones with the note (my emphasis): These tariffs apply for calls to Vodafone mobile phones. Cheaper tariffs *MAY* apply to Vodaphone operators and messaging services. The tariffs quoted are: 0831/0836 - Vodaphone 32.90 21.90 All prices in pence per minute." -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Contributors -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Thanks go to the following who read TELECOM Digest and have contributed to the preceding information: * Paolo Bellutta (bellutta@irst.it) * Warren Burstein (warren@worlds.com) * Deryck Fay (DBBB23@UJVAX.ULSTER.AC.UK) * Mickey Ferguson (SCRVM2.vnet.ibm.com!FERGUSOM) * Olivier Giffard (og@chorus.com, og@chorus.fr, giffard@colorado.edu) * Jim Gottlieb, Info Connections, Tokyo (jimmy@denwa.info.com) * Gordon Grant (gg@jet.uk) * haa (zen.cs.hut.fi!haa) * Kauto Huopio OH5LFM (huopio@lut.fi) * Brendan Jones (brendan@otc.otca.oz.au) * Ben Kinchant (portunus@kcbbs.gen.nz) * Michael Klein (gatech.edu!blsouth!klein) * Peter Knoppers (duteca.et.tudelft.nl!knop) * Charlie Lear (cavebbs.gen.nz!clear) * Robert Lindh (ericom.ericsson.se!uucp!eos.ericsson.se!Robert.Lindh) * J. Philip Miller (phil@wubios.WUstl.edu) * Ralph 'Hairy' Moonen (attbl!hvlpa!rmoonen) * Colum Mylod at ORACLE Europe (nl.oracle.com!cmylod) * Ian Phillipps (ian@unipalm.co.uk) * Lars Poulsen, SMTS Software Engineer CMC Rockwell (lars@CMC.COM) * Dan Sahlin (dan@sics.se) * Allan G. Schrum (gatech.edu!rdream!ags) * Wolfi Slany (wsi@vexpert.dbai.tuwien.ac.at) * Jim Smithson (jsmithso@autelca.ascom.ch) * David Wilson, Dept Comp Sci, Uni of Wollongong (david@cs.uow.edu.au) Any further correspondence, updates, etc. regarding this list should be sent to dleibold@attmail.com; failing that address, please contact TELECOM Digest or check for new e-mail addresses for David Leibold. -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= End of Listing -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Dave Leibold - via FidoNet node 1:3609/1 UUCP: !bnw!djcl INTERNET: djcl@bnw.debe.fl.us